Fundamentals of technical services management (ALA fundamentals series)
How libraries and librarians help : a guide to identifying user-centered outcomes
Administration of the small public library
High tech, high touch : library customer service through technology
Teen spaces : the step-by-step library makeover
An action plan for outcomes assessment in your library
Analyzing library collection use with Excel
Checklist of library building design considerations
Usability testing for library web sites : a hands-on guide
The enduring library : technology, tradition, and the quest for balance
From outreach to equity : innovative models of library policy and practice
Measuring your librarys value : how to do a cost-benefit analysis for your public library
Privacy and confidentiality issues : a guide for libraries and their lawyers
Virtual reference best practices : tailoring services to your library
Research Method in public administration and nonprofit management
Practical strategies for library managers
Straight from the stacks : a firsthand guide to careers in library and information science
The public library start-up guide
More outstanding books for the college bound
Outstanding library service to children : putting the core competencies to work